FAQs💎

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FAQs

Do you offer refunds or exchanges?

All sales are final. Due to the nature of our products, we do not offer refunds or exchanges.

Are orders preorder?

Yes, all orders are preorder only to ensure quality and freshness.

How long is processing?

Processing takes 1–3 business days before shipping.

How long is shipping?

Shipping takes 3-5 business days after processing.

Is this real hair?

Yes, all hair is 100% raw & virgin human hair.

Can the hair be dyed or bleached?

Yes, all hair can be dyed, bleached, and styled to your preference.

How many bundles do I need?

Will you offer deals or discounts?

Yes 💎 Deals and special offers will be posted when we have hair on hand.

Do bundles come with closures or frontals?

No, bundles are sold separately. Closures and frontals must be purchased separately.

Do I need to wash the hair before installing?

Yes, we recommend washing and conditioning before installation for best results.

How long does the hair last?

With proper care, our hair can last 1–3+ years.

What if I entered the wrong address?

Please contact us immediately. We are not responsible for incorrect addresses once your order has shipped.